{"id":3781,"date":"2025-06-13T07:34:12","date_gmt":"2025-06-13T05:34:12","guid":{"rendered":"https:\/\/enthec.com\/?p=3781"},"modified":"2025-06-13T07:35:45","modified_gmt":"2025-06-13T05:35:45","slug":"cybersecurity-in-hotels-key-strategies-for-the-sector","status":"publish","type":"post","link":"https:\/\/enthec.com\/en\/cybersecurity-in-hotels-key-strategies-for-the-sector\/","title":{"rendered":"Cybersecurity in hotels: key strategies for the sector"},"content":{"rendered":"<p><b>Cybersecurity in hotels<\/b><span style=\"font-weight: 400;\"> has become an essential pillar of operational and reputational management in the tourism sector. As guest experiences become digital, from booking to checkout, the risks of cyberattacks, data loss, and fraud also increase. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">It&#8217;s not just about protecting a Wi-Fi network; we&#8217;re talking about protecting sensitive information, such as thousands of customers&#8217; personal and financial data.<\/span><\/p>\n<p><b>The hotel sector needs to adapt to new digital threats,<\/b> <span style=\"font-weight: 400;\">incorporating proactive strategies, <\/span><a href=\"https:\/\/enthec.com\/en\/top-cybersecurity-tools-to-use-in-your-business\/\"><span style=\"font-weight: 400;\">cybersecurity tools,<\/span><\/a> <span style=\"font-weight: 400;\">and ongoing processes for reviewing their risk exposure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">This is where technological innovation comes into play, with solutions specifically designed to secure these businesses&#8217; digital infrastructure.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">One of these solutions is<\/span> <a href=\"https:\/\/enthec.com\/en\/kartos\/\"><span style=\"font-weight: 400;\">Kartos.<\/span><\/a><span style=\"font-weight: 400;\">. This is not just a simple analytics platform but a <\/span><b>Continuous Threat Exposure Management (CTEM) platform.<\/b><span style=\"font-weight: 400;\">. This means it helps businesses continuously identify, measure, and mitigate digital vulnerabilities, constantly assessing their exposure to real threats.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In the hotel industry, Kartos can detect everything from network breaches to leaked customer data on forums without requiring any implementation within hotel chains&#8217; complex internal structures. <\/span><\/p>\n<p><b>Want to reduce your exposure to cyber threats before it&#8217;s too late?<\/b> <span style=\"font-weight: 400;\">Learn more about how<\/span> <a href=\"https:\/\/enthec.com\/en\/\"><span style=\"font-weight: 400;\">Enthec<\/span><\/a> <span style=\"font-weight: 400;\">and its Kartos platform can help to protect your hotel starting today.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Why is cybersecurity in hotels more critical than ever?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">The digitalization of the tourism sector has brought great benefits, but has opened new doors for cybercriminals. A report by IBM Security revealed that <\/span><b>the hospitality sector is one of the ten most attacked globally,<\/b> <span style=\"font-weight: 400;\">mainly due to the volume of personal and financial information it handles.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Hotels often operate with legacy systems, insecure configurations, or outdated password policies. Added to this are connected devices, such as smart locks or IoT HVAC systems, which, if not adequately protected, become entry points for attackers. <\/span><\/p>\n<h3><b>And what are hackers looking for in a hotel?<\/b><\/h3>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Customer bank details.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Booking information and behavior patterns.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Access to internal systems for identity theft or blackmail.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Vulnerable infrastructure that can be used as a \u201cbridge\u201d for other attacks.<\/span><\/li>\n<li aria-level=\"1\"><\/li>\n<\/ul>\n<h2><b>Trend in hotel cybersecurity: moving from reaction to prevention<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">One of the main trends in<\/span> <b>hotel cybersecurity<\/b><span style=\"font-weight: 400;\"> is a change in focus. Previously, people waited for something to go wrong before acting. Today, the goal is to detect threats before they have consequences. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">Continuous Threat Exposure Management (CTEM), powered by platforms like Kartos, is based precisely on that principle. It&#8217;s no longer enough to perform audits once a year. What works is <\/span><b>constant, agile, and frictionless control<\/b>, <span style=\"font-weight: 400;\">which allows for the detection, classification, and addressing of each vulnerability in a prioritized manner.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">In this sense, CTEM solutions such as Kartos allow:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Monitor the hotel&#8217;s digital display 24 hours a day.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detect leaked credentials in real time.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Analyze subdomains,<\/span> <a href=\"https:\/\/enthec.com\/en\/why-dns-health-is-critical-to-your-companys-cybersecurity\/\"><span style=\"font-weight: 400;\">DNS settings<\/span><\/a>, <span style=\"font-weight: 400;\">and information leaks.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Receive personalized alerts based on the level of criticality.<\/span><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center;\"><img decoding=\"async\" class=\"alignnone size-full wp-image-3775\" src=\"https:\/\/enthec.com\/wp-content\/uploads\/2025\/06\/ciberseguridad-hoteles.jpg\" alt=\"cybersecurity in hotels\" width=\"650\" height=\"434\" srcset=\"https:\/\/enthec.com\/wp-content\/uploads\/2025\/06\/ciberseguridad-hoteles.jpg 650w, https:\/\/enthec.com\/wp-content\/uploads\/2025\/06\/ciberseguridad-hoteles-300x200.jpg 300w, https:\/\/enthec.com\/wp-content\/uploads\/2025\/06\/ciberseguridad-hoteles-350x234.jpg 350w\" sizes=\"(max-width: 650px) 100vw, 650px\" \/><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Specific challenges of cybersecurity in hotels<\/b><\/h2>\n<p><b>Cybersecurity in hotels presents unique challenges<\/b><span style=\"font-weight: 400;\"> that go beyond the typical technological challenges of any business. Every establishment must face risks that evolve at the same pace as guest connectivity and operational demands. <\/span><\/p>\n<h3><b>Multiplicity of devices and entry points<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The attack surface is vast, including computers, servers, POS terminals, IoT devices, and employee and customer smartphones. If not correctly monitored, any misconfigured device can be a gateway. <\/span><\/p>\n<h3><b>Rotating staff and insufficient training<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">The high level of staff turnover in many establishments makes it challenging to implement <\/span><b>strong cybersecurity protocols. <\/b><span style=\"font-weight: 400;\">. Without proper training, employees can easily fall for phishing attacks or handle sensitive information without the necessary precautions.<\/span><\/p>\n<h3><b>Open Wi-Fi networks<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Although offering free Wi-Fi to guests is a standard service,<\/span> <b>many hotels do not segment their networks properly,<\/b> <span style=\"font-weight: 400;\">which can compromise the security of clients and internal systems.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>Highlighted strategies to strengthen hotel cybersecurity<\/b><\/h2>\n<p><b>To address the above challenges successfully, a clear and realistic roadmap must be designed.<\/b><span style=\"font-weight: 400;\"> The key is to combine technology, processes, and corporate culture, always with an eye toward the guest experience and the business&#8217;s reputation.<\/span><\/p>\n<h3><b>1. Implement a CTEM system like Kartos<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Incorporating a Continuous Threat Exposure Management solution allows for an<\/span> <b>updated map of the hotel&#8217;s security status,<\/b><span style=\"font-weight: 400;\">allowing quick action and staying ahead of cybercriminals. Kartos, in particular, is designed to operate without interfering with the hotel&#8217;s internal systems, making it easier to adopt and maintain. <\/span><\/p>\n<h3><b>2. Continuous staff training<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">It is not enough to install software: <\/span><b>the first line of defense is people.<\/b><span style=\"font-weight: 400;\">. Training your team on best practices, recognizing fraudulent emails, and responding to incidents is essential. Some companies even organize cyberattack simulations to reinforce this knowledge. <\/span><\/p>\n<h3><b>3. Segment networks and apply access policies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Separating the hotel&#8217;s customer network from its operational network is a basic, yet often overlooked, step. Furthermore, employees should only have access to the information and systems they need. <\/span><\/p>\n<h3><b>4. Backup and recovery policies<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">Having encrypted backups and a well-defined recovery plan can be the difference between a scare and a catastrophe. Especially in ransomware attacks, having up-to-date backups allows you to get back to business quickly without giving in to blackmail. <\/span><\/p>\n<h3><b>5. Active monitoring of exposed assets<\/b><\/h3>\n<p><span style=\"font-weight: 400;\">One of Kartos&#8217;s most innovative aspects is its ability to detect<\/span> <b>digital assets exposed on the public network.<\/b><span style=\"font-weight: 400;\">. From vulnerable IP addresses to misconfigured cloud documents, each finding is presented with an associated criticality and remediation advice.<\/span><\/p>\n<p>&nbsp;<\/p>\n<h2><b>What if your hotel has already been the victim of an attack?<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">It&#8217;s not always easy to detect. Sometimes, stolen data is sold or used months later. That&#8217;s why one of Kartos&#8217; standout features is the ability to conduct <\/span><b>cyber \u200b\u200bsurveillance in open sources and forums<\/b><span style=\"font-weight: 400;\">, where leaked data often appears. You can act quickly to contain and respond to the incident by identifying any mentions related to your domain. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">In an environment where reputation is everything, a<\/span> <a href=\"https:\/\/enthec.com\/en\/security-breach-what-it-is-types-and-how-to-find-it\/\"><span style=\"font-weight: 400;\">security breach<\/span><\/a><span style=\"font-weight: 400;\"> can mean much more than a fine or a financial loss. It can translate into customers who don&#8217;t return, negative comments, and loss of trust in the brand. <\/span><\/p>\n<p><span style=\"font-weight: 400;\">From Enthec, with our Kartos platform, <\/span><b>we offer hotels a practical, immediate, and proactive way to manage their digital security <\/b><span style=\"font-weight: 400;\">through technology designed to be used by large chains and independent hotels that want to protect their business without complications.<\/span><\/p>\n<p><b>Do you want to know if your hotel is exposed to cyber threats?<\/b> <span style=\"font-weight: 400;\">Make a<\/span> <a href=\"https:\/\/enthec.com\/en\/contact\/\"><span style=\"font-weight: 400;\">diagnosis with Kartos<\/span><\/a> <span style=\"font-weight: 400;\">and start preventing from today.<\/span><\/p>\n<p><b>Taking care of your guests also starts with protecting their data.<\/b><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Cybersecurity in hotels has become an essential pillar of operational and reputational management in the tourism sector. As guest experiences [&hellip;]<\/p>\n","protected":false},"author":4,"featured_media":3778,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[44],"tags":[32,64,24],"class_list":["post-3781","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-cybersecurity-en","tag-kartos-en","tag-hotels","tag-cybersecurity"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.2 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>\u25b7 Cybersecurity in Hotels: Main Challenges | Enthec<\/title>\n<meta name=\"description\" content=\"Discover the most prominent strategies for strengthening cybersecurity in hotels and their challenges \u261d We explain it to you from Enthec\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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