{"id":3781,"date":"2025-06-13T07:34:12","date_gmt":"2025-06-13T05:34:12","guid":{"rendered":"https:\/\/enthec.com\/?p=3781"},"modified":"2025-06-13T07:35:45","modified_gmt":"2025-06-13T05:35:45","slug":"cybersecurity-in-hotels-key-strategies-for-the-sector","status":"publish","type":"post","link":"https:\/\/enthec.com\/en\/cybersecurity-in-hotels-key-strategies-for-the-sector\/","title":{"rendered":"Cybersecurity in hotels: key strategies for the sector"},"content":{"rendered":"
Cybersecurity in hotels<\/b> has become an essential pillar of operational and reputational management in the tourism sector. As guest experiences become digital, from booking to checkout, the risks of cyberattacks, data loss, and fraud also increase. <\/span><\/p>\n It’s not just about protecting a Wi-Fi network; we’re talking about protecting sensitive information, such as thousands of customers’ personal and financial data.<\/span><\/p>\n The hotel sector needs to adapt to new digital threats,<\/b> incorporating proactive strategies, <\/span>cybersecurity tools,<\/span><\/a> and ongoing processes for reviewing their risk exposure.<\/span><\/p>\n This is where technological innovation comes into play, with solutions specifically designed to secure these businesses’ digital infrastructure.<\/span><\/p>\n One of these solutions is<\/span> Kartos.<\/span><\/a>. This is not just a simple analytics platform but a <\/span>Continuous Threat Exposure Management (CTEM) platform.<\/b>. This means it helps businesses continuously identify, measure, and mitigate digital vulnerabilities, constantly assessing their exposure to real threats.<\/span><\/p>\n In the hotel industry, Kartos can detect everything from network breaches to leaked customer data on forums without requiring any implementation within hotel chains’ complex internal structures. <\/span><\/p>\n Want to reduce your exposure to cyber threats before it’s too late?<\/b> Learn more about how<\/span> Enthec<\/span><\/a> and its Kartos platform can help to protect your hotel starting today.<\/span><\/p>\n <\/p>\n The digitalization of the tourism sector has brought great benefits, but has opened new doors for cybercriminals. A report by IBM Security revealed that <\/span>the hospitality sector is one of the ten most attacked globally,<\/b> mainly due to the volume of personal and financial information it handles.<\/span><\/p>\n Hotels often operate with legacy systems, insecure configurations, or outdated password policies. Added to this are connected devices, such as smart locks or IoT HVAC systems, which, if not adequately protected, become entry points for attackers. <\/span><\/p>\n One of the main trends in<\/span> hotel cybersecurity<\/b> is a change in focus. Previously, people waited for something to go wrong before acting. Today, the goal is to detect threats before they have consequences. <\/span><\/p>\n Continuous Threat Exposure Management (CTEM), powered by platforms like Kartos, is based precisely on that principle. It’s no longer enough to perform audits once a year. What works is <\/span>constant, agile, and frictionless control<\/b>, which allows for the detection, classification, and addressing of each vulnerability in a prioritized manner.<\/span><\/p>\n In this sense, CTEM solutions such as Kartos allow:<\/span><\/p>\n <\/p>\n <\/p>\n Cybersecurity in hotels presents unique challenges<\/b> that go beyond the typical technological challenges of any business. Every establishment must face risks that evolve at the same pace as guest connectivity and operational demands. <\/span><\/p>\n The attack surface is vast, including computers, servers, POS terminals, IoT devices, and employee and customer smartphones. If not correctly monitored, any misconfigured device can be a gateway. <\/span><\/p>\n The high level of staff turnover in many establishments makes it challenging to implement <\/span>strong cybersecurity protocols. <\/b>. Without proper training, employees can easily fall for phishing attacks or handle sensitive information without the necessary precautions.<\/span><\/p>\n Although offering free Wi-Fi to guests is a standard service,<\/span> many hotels do not segment their networks properly,<\/b> which can compromise the security of clients and internal systems.<\/span><\/p>\n <\/p>\n To address the above challenges successfully, a clear and realistic roadmap must be designed.<\/b> The key is to combine technology, processes, and corporate culture, always with an eye toward the guest experience and the business’s reputation.<\/span><\/p>\n Incorporating a Continuous Threat Exposure Management solution allows for an<\/span> updated map of the hotel’s security status,<\/b>allowing quick action and staying ahead of cybercriminals. Kartos, in particular, is designed to operate without interfering with the hotel’s internal systems, making it easier to adopt and maintain. <\/span><\/p>\n It is not enough to install software: <\/span>the first line of defense is people.<\/b>. Training your team on best practices, recognizing fraudulent emails, and responding to incidents is essential. Some companies even organize cyberattack simulations to reinforce this knowledge. <\/span><\/p>\n Separating the hotel’s customer network from its operational network is a basic, yet often overlooked, step. Furthermore, employees should only have access to the information and systems they need. <\/span><\/p>\n Having encrypted backups and a well-defined recovery plan can be the difference between a scare and a catastrophe. Especially in ransomware attacks, having up-to-date backups allows you to get back to business quickly without giving in to blackmail. <\/span><\/p>\n One of Kartos’s most innovative aspects is its ability to detect<\/span> digital assets exposed on the public network.<\/b>. From vulnerable IP addresses to misconfigured cloud documents, each finding is presented with an associated criticality and remediation advice.<\/span><\/p>\n <\/p>\n It’s not always easy to detect. Sometimes, stolen data is sold or used months later. That’s why one of Kartos’ standout features is the ability to conduct <\/span>cyber \u200b\u200bsurveillance in open sources and forums<\/b>, where leaked data often appears. You can act quickly to contain and respond to the incident by identifying any mentions related to your domain. <\/span><\/p>\n In an environment where reputation is everything, a<\/span> security breach<\/span><\/a> can mean much more than a fine or a financial loss. It can translate into customers who don’t return, negative comments, and loss of trust in the brand. <\/span><\/p>\n From Enthec, with our Kartos platform, <\/span>we offer hotels a practical, immediate, and proactive way to manage their digital security <\/b>through technology designed to be used by large chains and independent hotels that want to protect their business without complications.<\/span><\/p>\nWhy is cybersecurity in hotels more critical than ever?<\/b><\/h2>\n
And what are hackers looking for in a hotel?<\/b><\/h3>\n
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Trend in hotel cybersecurity: moving from reaction to prevention<\/b><\/h2>\n
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<\/p>\nSpecific challenges of cybersecurity in hotels<\/b><\/h2>\n
Multiplicity of devices and entry points<\/b><\/h3>\n
Rotating staff and insufficient training<\/b><\/h3>\n
Open Wi-Fi networks<\/b><\/h3>\n
Highlighted strategies to strengthen hotel cybersecurity<\/b><\/h2>\n
1. Implement a CTEM system like Kartos<\/b><\/h3>\n
2. Continuous staff training<\/b><\/h3>\n
3. Segment networks and apply access policies<\/b><\/h3>\n
4. Backup and recovery policies<\/b><\/h3>\n
5. Active monitoring of exposed assets<\/b><\/h3>\n
What if your hotel has already been the victim of an attack?<\/b><\/h2>\n